Support our distributors and end-users in the Western Turkey region in all application related issues, including training, installation, demonstration, troubleshooting and follow-up, analyser performance for our business in the area of Haematology, Urinalysis and Coagulation.
Provide on-site support as well as 1st and 2nd level application support and prepare customized application solutions.
Support end customers in all application-related questions Providing support for call center requests.
Develop and conduct product application training for different target groups.
Providing support in promotional activities such as congresses and fairs.
Support product tests and evaluations as well as presentations of local sales teams for customers.
Act as a team member in Applications team and support all new initiatives.
University Degree in biology, biochemistry or chemistry with minimum 2 years of experience is required.
Ability to translate complex clinical, and diagnostic issues into comprehensive language and illustrations to address the different target groups.
Competence in interactive communication, problem-solving and decision making.
Strong customer orientation.
Willingness to travel in all region Turkey and Turkey plus.
Class B driving license.
Advanced level in English is required.
Able to work independently as well as an effective team player.