mga bakanteng trabaho sa Pilipinas


  • At least 2-3 years of employee relations experience in the BPO industry
  • Candidates must possess a bachelor’s/college degree in Human Resources Management, Psychology, Behavioral Science, or equivalent.
  • Proficient in Microsoft Excel, Word, and Powerpoint.
  • Can easily adapt and understand different HR systems applicable for the job.
  • Good time management, multitasking, and organizational skills.
  • Excellent communication skills, both written and oral.


Account Management

  • Partner with clients in implementing strategic retention tools and activities
  • Coordinate to various units on the implementation of programs, actions, policies, and procedures that have direct impact to assigned account/msa
  • Ensure compliance of assigned account/msa to all HR Programs and Initiatives
  • Ensure compliance of assigned account/msa to the company handbook and/or individual account policies
  • Assist Roll out HR Programs
  • Conducts exit interviews, employee surveys and focus group discussions with target participants

Employee Engagement

  • Manage Employee Engagement Activities (Fun at work, etc)
  • Offers counseling service to employees
  • Managing employee complaints
  • Coordinate and Facilitate New Hire Orientation

Employee Relations and Administration

  • Handle Minor and Attendance Administrative and Labor Cases
  • Escalates complex issues to Deputy HR and HR Head
  • Prepare release resignation acceptance letters to resigning employees
  • Determine employee’s eligibility for transfer, promotion or rehire
  • Prepare employee separation notices and related documentation
  • Conducts Exit Interviews to determine reason behind separations
  • Secure necessary buy-in from people on the implementation of human resource/client directives

General Admin Tasks

  • Create and prepare Employee Relations Reports such as but not limited to Attrition Report, Headcount Report, and the likes.
  • Ensure accuracy of all HR data such as but not limited to PB Core data, attrition data and the like
  • Perform other official work as instructed by the immediate supervisor/manager.
  • Recommend and proactively implement opportunities for increased departmental efficiency.
  • Extend work hours when needed.

Job Type: Permanent

Salary: Php30,000.00 – Php35,000.00 per month


  • Company events
  • Health insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary


  • Elementary/ Primary school (Required)


  • Employee Relations in the BPO industry: 2 years (Preferred)

Work Remotely:

  • Temporarily due to COVID-19



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