Philippines

mga bakanteng trabaho sa Pilipinas

Rise & Shine!! We are hiring!!

CALL CENTER QUALITY ANALYST

  • Office Based (San Fernando, Pampanga)
  • Graveyard Shift (US time)
  • Permanent, Full-time with benefits.

Tasks include:

  • Monitors and evaluates interaction quality.
  • Tracks issues in the quality monitoring systems or tools and analyzes the results.
  • Provides feedback to improve performance and develops training programs.
  • Works with other internal teams to define quality metrics.

—With HMO coverage.
—Shuttle service is provided.
—KonsultaMD (24/7 doctor tele-consultation).
+ MORE..

For your convenience, interviews and screenings are done by PHONE and SKYPE.

GOT QUESTIONS? Kindly DM us ( m.me/EastWestBPOjobs )

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Transportation service provided

Schedule:

  • Night shift

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus

COVID-19 considerations:
EastWest BPO is with KonsultaMD – Now, our employees can avail of 24/7 doctor consultation on their phones. This is in line with our efforts to provide premium healthcare to our TEAM during this pandemic.

Application Question(s):

  • Your true full name?
  • How many years of relevant experience do you have as a Call Center Quality Analyst?
  • Are you currently employed? Company name..
  • Current location?
  • Willing to work on-site (San Fernando, Pampanga) or relocate?

Work Remotely:



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