Rise & Shine!! We are hiring!!
CALL CENTER QUALITY ANALYST
- Office Based (San Fernando, Pampanga)
- Graveyard Shift (US time)
- Permanent, Full-time with benefits.
- Monitors and evaluates interaction quality.
- Tracks issues in the quality monitoring systems or tools and analyzes the results.
- Provides feedback to improve performance and develops training programs.
- Works with other internal teams to define quality metrics.
—With HMO coverage.
—Shuttle service is provided.
—KonsultaMD (24/7 doctor tele-consultation).
For your convenience, interviews and screenings are done by PHONE and SKYPE.
GOT QUESTIONS? Kindly DM us ( m.me/EastWestBPOjobs )
Job Types: Full-time, Permanent
- Additional leave
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Transportation service provided
- Night shift
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
EastWest BPO is with KonsultaMD – Now, our employees can avail of 24/7 doctor consultation on their phones. This is in line with our efforts to provide premium healthcare to our TEAM during this pandemic.
- Your true full name?
- How many years of relevant experience do you have as a Call Center Quality Analyst?
- Are you currently employed? Company name..
- Current location?
- Willing to work on-site (San Fernando, Pampanga) or relocate?